Direct Deposit

Direct deposit is a convenient feature that allows ArmadaCare to deposit your claim reimbursements into a checking or savings account, rather than mail a paper check.

Why Sign Up for Direct Deposit?

Enrolling in direct deposit ensures that you will receive your claim payments as quickly and securely as possible.

  • Skip the Wait: With direct deposit, there’s no waiting for claim payment checks in the mail! Since direct deposits are processed daily instead of weekly like a check, you’ll get your money even faster!
  • Enjoy More Convenience: With direct deposit, you can skip the extra step of depositing the check into your bank account yourself. It’s especially convenient when you’re away from home.
  • Feel Secure: Direct Deposit is the most secure way to receive claim payments since mailed checks can be lost or stolen. Note: Check fraud is on the rise. In fact, it nearly doubled from 2021 to 2022. AP News

How to Sign Up for Direct Deposit

Option 1: Online

Follow these steps to sign up online. A detailed 3-step process is outlined below.

member portal banking information

Step 1

Enter Your Bank Account Information

member portal banking information

Step 2

Verify Your Account

member portal banking information

Step 3

Micro-Deposit Verification (Only Occurs if Step 2 Isn’t Successful)

Step 1: Enter Your Bank Account Information

  • Log in to your ArmadaCare Member Portal.
  • From the Home page, hover over Accounts, then look under the Profile section.
  • Click Banking and then select Add Bank Account. The Banking page displays.
  • Enter your bank account information and click Submit.

Step 2: Verify Your Account

Once all information is submitted, your account status will be verified in real time.

  1. If this real-time verification is successful, you will receive a confirmation message, and will be able to begin using that bank account for receipt of claim payments. No further action is required.
  2. If your bank account verification isn’t successful, it will ask you to confirm your account information was entered correctly and submit it again. If now successful, see A above. If not successful, see Step 3.

Step 3: Micro-Deposit Verification

(Only Occurs if Step 2 Isn’t Successful)

For this verification process, a deposit of $0.99 or less will be made to the account you are activating for direct deposit within 1-3 business days. You will receive a message in the Tasks section of your Member Portal asking you to confirm the deposited amount. Once confirmed, the account will be activated. No further action is required.

Option 2: Use the Form

Complete the Direct Deposit Authorization form and follow the submission instructions at the bottom. This information will be added to your account for future payments.

Still have questions? Contact the Member Services team Monday-Friday 8:30 a.m. to 8:00 p.m. Eastern by calling 1-888-895-0196 or emailing support@armadacare.com. If you would prefer to schedule time to talk, click here.